To help reduce the impact of COVID-19 on your hosting business, consider updating your cancellation policy. With more travel restrictions in place, it’s hard to plan right now. Being able to modify or cancel a reservation may encourage guests to go ahead and book. Plus, our data shows that listings on a flexible cancellation policy are much more likely to be booked than if they are on strict. Last-minute bookings are also on the rise and much less likely to be cancelled.

If you have a strict policy in place, you can switch to a flexible or moderate policy. This is how to edit your listings' cancellation policy in bulk:

1. Go to your Listings page
2. Click on the tick boxes on the left of each listing. You can also select all of your listings by clicking on the top most box.
3. Once listings are selected, click on "Edit Selected" on the top right of your window.
4. Scroll to find cancellation policy
5. Select your preferred cancellation policy and click Save.

Less than 50% of hosts offer a weekly or monthly discount, and those who do tend to get more bookings for longer stays. For hosts with more than one listing, you can make these adjustments across all of your listings at once from your Listings page.

Plus, if you add a monthly discount, your listings will be searchable by guests looking for listings for more than 28 nights

Our new listing promotion allows hosts to easily apply a 20% discount to any eligible listings for the first three bookings. In order to be eligible, a listing must have 0 bookings, instant book enabled and smart pricing disabled.

This promotion gives you the ability to merchandise discounts to guests, which is a great way to make your listings stand out—especially during shoulder seasons. Plus, there is no commitment, so you can opt-out at any time if you feel like the promotion isn’t working for you.

1. Once you opt-in, guests can then book reservations occurring within the next 90 days to receive the discount on eligible listings.

2. The discount expires for each enrolled listing after the third promotional booking, or 30 days after your promotion opt-in date, whichever happens first.

Our new tiered pricing option can help you increase revenue by letting guests choose either a listing’s standard rate and cancellation policy, or a 10% lower rate that is immediately locked in and nonrefundable.

This reduced rate shows up in search results, potentially generating more page views, faster bookings, and higher revenue. Guests also feel empowered when they can choose the rate and policy that best suits them.

The feature doesn’t replace your existing settings—it just gives guests an additional option. You can apply it to any of your eligible listings or all of them.* There’s no commitment. You can deactivate the feature anytime and reapply it later if you choose.

1. The opt-in page shows you your moderate and flexible cancellation listings, which qualify for tiered pricing. Select any or all of the listings and activate the feature. You can also opt-in directly from any eligible listing.

2. Once the feature has been turned on, guests booking 7 to 60 days before their stay can choose between the standard price and the nonrefundable option.

Create different types of rule-sets to apply to your dates and listings.

• Nightly price increase/decrease
• Length-of Stay discounts
• Last-minute discounts
• Early bird discounts
• Availability setting (min/max stay)

You can apply colours to your rule-sets so that it is easily seen in your calendar.

In your listing tab, click on a listing of choice to edit, and select the "pricing' tab. You can add these discounts across all dates for this listings.